Zinn® AgentsYour name and colour on the chat window, with no branding add-on to buy.
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Zinn® AI chat agent vs Chatbase
A fair comparison of the Zinn® AI chat agent and Chatbase: how each is priced, what the price includes, who pays for the AI model, and the free options.
The short answer
Chatbase is a stand-alone chatbot sold by message credits, with branding removal as a $99 add-on. The Zinn® chat agent is a flat price per site, carries your own name and colour, and can run on your own AI key.
| Zinn® Agents | Chatbase | |
|---|---|---|
| How it is priced | A monthly price per site | Hobby $40, Standard $150 and Pro $500 a month, billed monthly[1] |
| What the price includes | Up to 2,000 answered messages a month per site | 700, 4,000 or 15,000 message credits a month; extra agents $25 a month each[1] |
| AI model usage | Paid from AI credit, or your own Anthropic, Google, OpenAI or xAI key | Included in the message credits[1] |
| Free option | No free plan for the chat agent; a small free daily AI allowance on every account | Free plan with 50 message credits a month; agents are deleted after 14 days of inactivity[1] |
Sources
AI chat agent: $29 per month
Why websites choose the Zinn® chat agent over Chatbase
Use your own AI provider key and pay the model cost directly, at the provider's price.
On WordPress sites we host it installs itself and reads your site straight from our servers.
Where it is the better choice
Chatbase is a dedicated chatbot product with its own integrations and a free plan, and message credits include the model cost, so there is only one number to watch. If your site is hosted elsewhere and you want a stand-alone chatbot, it is a strong choice.
Where Zinn® Agents fits better
If your site is on Zinn Digital® hosting, the agent reads your site straight from our servers, installs itself on WordPress, and is billed per site on the same account as your hosting. Removing another product's branding is not an extra: the chat window carries your name and colour.
How to switch from Chatbase in three steps
Add the agent to your site
Add the AI chat agent to the site in your Zinn Digital® account. On WordPress sites we host it installs itself; anywhere else you paste one line.
Choose what it reads
Point it at your hosted pages, a website it crawls, or text you paste. Give it your name, greeting and colour.
Test it, then remove Chatbase
Ask it the questions your customers ask. When the answers are right, take the Chatbase widget off your site so visitors see one assistant.
Questions about switching from Chatbase
How is the Zinn® chat agent priced compared with Chatbase?
One monthly price per site, with up to 2,000 answered messages a month. The AI model is paid from AI credit, or from your own provider key so you pay the provider directly.
Does it make up answers?
It answers from the pages and text you give it. When nothing there answers the question, it says so and offers a person instead of guessing.
Can I use my own AI provider key?
Yes — connect your own Anthropic, Google, OpenAI or xAI key and the model is billed by that provider directly.
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Competitor details are taken from the public pages linked above on the date shown. Prices and plans change; check the source before you decide.
Included with Zinn Digital® hosting
Host with us and the AI comes with the account
Every Zinn Digital® hosting account includes the MCP server, the Ask Zinn® assistant and the AI migration agent at no charge, plus a one-time welcome credit for the site builder. On our servers, the chat agent reads a static site straight from its files and installs itself on WordPress.